Returns Policy
Returns Policy
You may return your Dressed to Deliver order within 30 days of purchase date. Products to be returned must be in new condition with tags. Customer is responsible for return postage for returns. All refunds will be returned to the original method of payment. Refunds will be in the amount of the goods purchased, not including original shipping cost.
Note: the following items are non-refundable -'surprise' or clearance items, nursing pads, 3-in-1 labor and delivery gowns. These items may be eligible for a store credit if unwashed and unused.
To return an eligible item for a refund:
1) please ship to the address below.
Julie Berg -DTD
PO Box 276
New Dundee, ON N0B2E0
Canada
Please include the following detail in your return:
-order number and reason for return
IMPORTANT: PRINT on the return package that it is a ‘CANADIAN PRODUCT RETURN’ so that no duty will be charged.
We do not recommend using UPS or FEDEX as they charge an extra $20+ for brokerage fees.
2) email customerservice@dressedtodeliver.com with tracking number and date item was shipped and reason for return.
Condition of Return:
All item must be new in packaging, unused, unwashed, and in the same condition that you received it including all original packaging with all tags attached. All items must be free of obvious signs of use, including dirt, pet hair, perfume, essential oils, etc.
If items are returned that does not meet these criteria, it will be denied and forfeited, in that case a refund will not be received.
Due to hygienic reasons, Non-refundable items include:
-3-in-1 labor and delivery gowns
-nursing pads
as well as,
-'surprise' or clearance items